LEGAL · PRIVACY POLICY

Your privacy matters.

We believe in transparency. This policy explains how Satclub collects, uses, and protects your personal information.

LAST UPDATED

April 25, 2025

01

Information We Collect

We collect information you provide directly to us, including when you create an account, complete a diagnostic assessment, or communicate with us. This may include:

  • Account information: Name, email address, and password when you register
  • Profile information: Grade level, target scores, and test dates
  • Assessment data: Your responses to diagnostic questions and practice problems
  • Payment information: Billing details processed securely through our payment provider
  • Communications: Messages you send to our support team or tutors

02

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our SAT preparation services
  • Personalize your learning experience with adaptive study plans
  • Generate progress reports and analytics for you and your parents (if applicable)
  • Communicate with you about your account, updates, and promotional offers
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends to improve our methodology and platform

03

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

  • With tutors: If you work with a Satclub tutor, they will have access to your progress data to provide personalized instruction
  • With parents: For students under 18, parents may access progress reports and account information
  • Service providers: We work with trusted third-party services for hosting, analytics, and payment processing
  • Legal requirements: When required by law or to protect our rights and safety

04

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls limiting employee access to personal data
  • Secure data centers with physical security measures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account.

05

Your Rights & Choices

You have the right to:

  • Access and receive a copy of your personal data
  • Correct inaccurate or incomplete information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@satclub.ai. We will respond to your request within 30 days.

06

Children's Privacy

Our services are designed for high school students preparing for the SAT. For users under 13, we require parental consent before collecting personal information in compliance with COPPA. Parents may review, update, or delete their child's information by contacting us.

07

Cookies & Tracking

We use cookies and similar technologies to enhance your experience and gather analytics. You can control cookie preferences through your browser settings. We use:

  • Essential cookies: Required for the platform to function
  • Analytics cookies: Help us understand how you use our services
  • Preference cookies: Remember your settings and choices

08

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

09

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: privacy@satclub.ai
Address: Satclub Inc., 548 Market St, San Francisco, CA 94104